Magical Business Documents

Archive for the ‘Business Strategy’ Category

The multinational company will be a new building in the free zone that allows you to increase the number of employees to 1,600 by early 2011.

Less than two years have settled in the country, the U.S. company Convergys services announced the expansion of its operations.

This is a new building located in the Park II Ultra zone in Anguilla de Heredia.
This venue will allow the multinational to increase its workforce up to 1,600 workers in early 2011, making it one of the top ten employers in the service sector of the country.

This is the third facility that sums the corporation in Costa Rica, since it began operations in March 2009.The national working in the firm is to help solve problems that consumers can have their customers.

For example, if a person has doubts about a product from one of the clients of Convergys, is from Costa Rica where you answer the call for addressing a concern.The 1,200 employees that serve the company have three financial firms and technology sectors today. However, this customer base could increase in future.

Globally, Convergys has approximately 100 clients from various industries and in addition to telecommunications services and financial companies, also has clients in the technology industry, health services and electronic commerce, among others.

Since his arrival the company has made large investments in both the first two buildings, located in the Metro Area Barrel de Heredia, as the facilities required for operations and the training given to their employees.For this new facility has six training classrooms for the new workers, who as the main requirement should have an excellent command of English.

“We have invested millions of dollars,” said Jorge Robed, Vice President of Operations for Latin America.For the future he hopes to expand to other countries, however, in the short term is more focused on increasing your return in Costa Rica.

The number of service sector companies were installed in the country has increased considerably in recent years.In 2000 there were only five firms and by 2009 there were 95, which generate about 30 thousand jobs.

“Costa Ricans are friendly by nature and this feature is very good for the customer service business, also have good academic qualifications,” said Christine Timmins Barry, senior vice president of Global Operations for Convergys.

Someone asked us to do what the Business Plan and strategic planning. Going back to when we wrote this article (which is the home page) where we said what are the functions of the business plan, we stressed the role of “guide” who assumes the Business Plan for the work entrepreneur. In fact, this document is the detailed design of the business idea, you must specify in which everyone, but all the steps you want (and should) do for the success of something that began as an idea , and continues with a company. And people should consider some internal variables and external company that somehow affect management. The market, policy changes, legal, micro and macro economic, consumer tastes, new trends and new trends, competition … the need to consider a number of variables that can determine the success or failure of an economic initiative. Do not we say, but the managerial economics texts when they start by saying that “… the company is a complex system …”.

Precisely because of this “complexity” is necessary to plan a series of “moves” of short, medium and long term. What does this mean? Anticipate and consider before just know what the consequences will be after the efforts made. Just like in a chess game where, if I lose, I know can predict what my opponent if I put the horse in a position rather than another. This is called strategy … Read the rest of this entry »

You probably know exactly how many visitors you get to your site and individual pages on your site. You know very well who are new visitors and those who are returning several times a day. And I am sure you would agree, it is important to know this kind of statistics.

Now it is becoming increasingly important to know which countries your site visitors coming from. This type of country, monitoring technology has been done by private corporations for years. Only recently has become easily accessible Geo detection for small businesses and individual website owners.

In today’s global Internet economy, Geo dominant detection is gaining importance. Here are some reasons why:

Some artists do not do well, especially in the United States their home, but can skyrocket to number one in Brazil and Scandinavia. Similarly, you have a product or service that you think is not selling, even if you’re getting a lot of results to your site. The problem is that often the product or service is wildly popular, but few countries that can not use the method of payment and shipping. Knowing which countries your visitors are coming from could help you zero in on sales.

Often advertise on sites’ pay-per-click search engines such as Google Ad Words or Overture. They call their links are always anomalous number of clicks, eating their advertising budget with few if any sales. Geo detection often reveal clicks coming from one of the many countries where almost all traffic is fraudulent, indicating the possibility scammers are using the software to choose using the pay-per-click links automatically throughout the day. It ‘s a common and growing problem.

Geo detection can also be used for the Prohibition of the lists of countries to access your site. This could be the prohibition of all countries known to be haven for criminals and artists. This can drastically reduce fraudulent orders and is actively used by many major sites today. Read the rest of this entry »

1. Increased traffic – Introduce your business to new customers and send a reminder to your existing customers, drive traffic to your store, office or website. Offer your customers and potential customers a reason to choose your company over the competition by offering exclusive coupons and discounts.

2. A larger list of Email Marketing – Make your customers or visitors to sign up for your e-mail newsletter, before being able to receive your coupon. This will give you the opportunity to follow up with them to resell.

3. Repeat the increase in sales and Sales – Remember, when customers visit your shop, office or site to use a coupon, which will probably buy more than just the element it promoted. Same goes for a discount. Both new and existing customers can be motivated to try a new product or service that would not otherwise be considered.

4. Viral Marketing – Take advantage of word of mouth referrals by encouraging customers to forward your coupons to interested friends or family. It ‘s the oldest and least expensive form of advertising.

5. Increased customer loyalty – Developing relationships with customers by offering value added, letting them know how much you appreciate their business. Keep your mind on you, and you forget the competition.

6. Accessibility – Save your marketing dollars. Online coupons are less expensive than traditional coupon advertising, because they do not require production or shipping costs.

7. Targeting – Reach the right customers. Companies such as its objective and fair-mail where your customers live, where as the store and buy what they want, making the coupon of great importance and therefore more effective.

8. Your best coupons, the better your response-Use online coupons offer savings of money (a dollar amount or percentage off), time (free pickup / delivery or gift) or to promote any aspect of your business. For example, a restaurant can offer a ‘buy one entree and get second half price’. A landscaper can offer a ‘free crabgrass application eater’, with an annual contract, a movie rental shop that can offer a midweek ’2 for 1 ‘hire and a retail store or website can offer’ off $ 20.00 any purchase of $ 100.00 or more. ‘

A company is like a tree planted, takes time and care before they bear fruit. If we begin to prune the tree when it is still small and growing him as a “bonsai” (dwarf tree), or worse, will dry up and die. In other words, if the owner of a company “pulls” resources beyond its capacity, one of two things happen: they will remain small or die.

To prevent this from happening, the owner must see himself only as the manager or “steward” of the company, or someone who was entrusted to their care and must give the true account owner. In my experience, I’ve seen small business owners grow rapidly when really apply this principle. How can this “relationship” is fair? Being allocated to “steward” a salary (and strictly limited to it) is regarded as fair for their work, but also the company is in a position to pay. For example, if the salary is $ 10,000.00 delimited should not have even a single weight. Do not be hasty and buy luxurious things (especially cars for personal use), only that “we have to impress clients with a good image,” nor was “health cure” thinking that the end of the deductible taxes, as they leave “on behalf” of the company.

Be patient and it will be time to make these expenditures when the business permit and that if done too soon, will be “pruning” your business.

EU Commission threatens action before the European Court of Justice
EU Competition Commissioner Viviane Redding has announced opposition to the fiber expansion plans of Deutsche Telecom. The Magenta group they did not believe that it was in the project to a new market. “New infrastructure, the existing products and services are offered, no new market,” Redding made it clear. A preferential treatment of an amendment to the telecom Telekomunikationsgesetzes would not accept the EU Commission. Redding threatens in this case with a case before the European Court of Justice.

Khorshed Omar, CEO of the Düsseldorf payroll service provider, sees the approach of the Telecom so far usual business strategy: “Either the products are made of telecom competitors for not available or the Group increased the prices of wholesale products,” said Khorshed. The addition of fiber optic telecom had monopoly policy known to requesting a new fee for interconnection services.

decide “By mid-April, the Federal Network Agency, whether for local calls, in which T-Comb’s customers to call from other networks, have to pay .66 cents instead of 0.5 cents per minute. The new T-Com, however, prices would affect competition strong, and made net investments of competitors devalue. Most major operators are interconnected already with all 474 local distributors of the telecom and may waive the main node of the Bonn incumbents. Telecom but wants a significant way only for the services increase the shipping cost me.

These are precisely the local connections to which all telecom competitors are instructed, “says Khorshed. Also the investment and employment argument of the Telecom in fiber involvement is transparent.” In truth, the competitors in recent years, according to the Federal Network Agency considerably more in the telecommunications infrastructure investment than the Deutsche Telecom “said Khorshed.

Even the Federation of regional and local telecommunications companies (BREKO) complains broadband competition in Germany. The evidence of the current implementation report of the EU Commission. The document reveals the negative consequences of the slow pace of regulation in Germany. “While the EU average, thanks to the competition of the DSL market share of the incumbent declined to 61 percent, dominated the German Telecom is still 67 percent of the market in the DSL fixed network,” criticizes BREKO CEO Rainer Letterman. The significant decrease from the previous year (83 percent) were granted not benefit the telecommunications companies with its own network.

On NLP I always liked the structural thinking, which distinguish between form and content. This allows a more efficient perception and information gathering. The subject (business) strategy and NLP fit it in a good combination. Personally, I like it here the EKS strategy for Wolfgang Mewes very well, so I made here also an education. Someone has made an NLP training, as an additive or main focus, a strategy needs to assert itself in the market. This introduction of strategic thinking is similar to the EKS.

What is strategy?
A strategy is about the effective use of skills, powers and resources of an entrepreneur or a company.
Strategic thinking is now a “key technology”, because the strategy determines how you use your powers and resources. They are thus the competitors who have yet to consider thinking in purely economic and technical categories. Each company has initially limited resources it can use more or less great effect. The main question is always: How can I use these forces most effectively to the most effective point.

Concentration
1st By specializing to excellence. Those who pointed his forces concentrated instead scattered wide, relatively easy to overcome resistance

2nd Only the specialist who uses his strength fully, can offer top performance. Concentration on what you do best and what you can offer your customers the most benefit. Instead of a broad diversified offer, you have to sharp focus on a niche market.

3.Wer remains bogged down, on average. Failure and competition are often the result of a crucial strategic error: the dispersion of forces. After all, who in many markets offering a range of benefits can be at best average. The more you fritter your energies, the more difficult it is to do something very special. Read the rest of this entry »

The business leaders and technology executives are facing many new and very different challenges. The dynamics in the business has changed: The time for decision making has been reduced dramatically, the competition is aggressive and takes place on all fronts. At the same time innovations are always faster. To secure in this environment, their own competitive advantage, managers must give their employees better tools to hand – instruments, by their use more time for decision-making remains and give employees the confidence to make the right decisions. Previously it may have been sufficient to provide the jobs of employees with hardware and software. Today, however, employees must at all times and in a simple way to access reliable information. And if they are needed for the task and relevant.

New technological developments have kept in our industry source. If we consider the opportunities and challenges for 2004 in more detail, there are five factors driving the innovation, but may also hamper can:

1st The economy
Currently we are – as we hope – in the final phase of a global recession. This is accompanied by a much more critical assessment and review of investment decisions: How profitable is the investment? How can we measure success? What is the productivity growth? What are the tangible financial benefits this investment is concerned? The value of each investment must be measured by objective criteria.

2nd The resources
Management’s expectations remain high. It is expected that the same or even more for less service is provided. Or in other words: Fewer people are working on more tasks within a narrow time frame with clear definitions of objectives. This tension characterizes and defines the way you work today. Creative solutions are indispensable in a work environment in which less time remains for decision making and for reflection or strategic thinking: How should people come to the necessary information? How to optimally integrate these in the respective workflow? Read the rest of this entry »